Privacy Policy
Effective Date: June 29, 2026
Stief's Wood Products & Landscaping, LLC ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when using our website, firewoodstl.com.
Information We Collect
When you request a quote, place an order, contact us, or submit a form through our website, we may collect information including:
Name
Phone number
Email address
Delivery address
Details about your requested products or services
Any additional information you choose to provide
We may also collect limited technical information such as your IP address, browser type, and website usage data to help improve our website and services.
How We Use Your Information
We use the information you provide to:
Respond to inquiries and provide quotes
Schedule deliveries and services
Process firewood and mulch orders
Communicate regarding your order or delivery
Send appointment reminders and service updates
Improve our website and customer experience
Maintain business records
SMS & Phone Communications
By providing your phone number, you consent to receive calls and text messages regarding quotes, orders, deliveries, scheduling updates, invoices, and customer service communications. Messages may be sent from Stief's Wood Products & Landscaping, LLC or through our authorized business communication platform using a local business phone number. Message frequency varies. Standard message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP or by contacting us directly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers who assist us in operating our business, including scheduling, invoicing, payment processing, customer communications, and website hosting.
Cookies & Analytics
Our website may use cookies and analytics tools to understand website traffic and improve user experience. This information does not personally identify you.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Third-Party Services
Our website may utilize trusted third-party platforms including Meta (Facebook), Google, Jobber, and other business software to help us communicate with customers, schedule deliveries, and improve our operations.
Your Rights
You may request to update or delete your personal information by contacting us directly.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Stief's Wood Products & Landscaping, LLC
Phone: (314) 808-0175
Website: https://firewoodstl.com
Email: stiefstreecarellc@gmail.com